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Fractional CHRO

A fractional CHRO for startups that have outgrown founder-run HR.

A fractional Chief Human Resources Officer gives you executive-level people leadership for one to two days a week instead of a full-time seat. You get someone who has built the function before, sitting with the CEO and exec team, owning the people plan and the decisions that are expensive to get wrong.

FlexHR is led by Mona Dhillon, who built People functions from zero at Zest AI (fintech / AI credit underwriting, scaled to 250+ employees) and Welcome Tech (Series B fintech, first People hire after the round). The work is focused on fintech and AI-native companies between seed and Series C.

What a fractional CHRO owns

  • People strategy and workforce plan tied to the operating plan and the next raise
  • Compensation philosophy, salary bands, equity guidelines and leveling
  • Performance and promotion cycles that are calibrated across teams
  • Org design, manager spans and the leadership bench (succession planning)
  • Executive and senior hiring, including searches run with the Board
  • Board and investor people reporting: headcount, attrition, hiring velocity, eNPS
  • Policy and risk: handbook, multi-state compliance, employee relations with your counsel

When a fractional CHRO is the right call

Most companies hit the need somewhere between 30 and 150 employees: the first comp review is coming, managers were promoted for being great individual contributors, hiring is spread across several states or countries, and investors are asking for people metrics. A full-time CHRO is usually premature at that size; a generalist HR coordinator is not senior enough to set the system up.

It also fits when you are between People leaders, preparing for diligence, or going through a restructure and need experienced judgment immediately.

How an engagement runs

  • Weeks 1–2: HR audit and Manager Operating System Diagnostic with the leadership team; prioritized 90-day plan
  • Weeks 3–12: ship the one or two highest-leverage outcomes (often comp bands plus a performance cycle)
  • Ongoing: weekly exec working session, bi-weekly CEO 1:1, monthly metrics, quarterly board-ready review
  • Month-to-month after the first quarter with 30 days' notice either way. No 12-month lockups.

Pricing

Fractional CHRO retainers start at $8,000 per month for about two days a week. A lighter Fractional Head of People retainer starts at $4,000 per month for about one day a week. Most engagements begin with a fixed-price, two-week HR Foundations Sprint at $4,500. Full details are on the pricing page.

Frequently asked questions

What is a fractional CHRO?

A fractional CHRO is a senior HR executive who works part-time for your company, typically one to three days a week on a monthly retainer, and owns people strategy, compensation, performance, org design and HR risk the way a full-time CHRO would.

How much does a fractional CHRO cost?

Startup retainers in 2026 are commonly quoted between $5,000 and $15,000 per month depending on stage and days per week. FlexHR's fractional CHRO retainer starts at $8,000 per month, and the lighter Fractional Head of People retainer starts at $4,000 per month.

What is the difference between a fractional CHRO and a fractional Head of People?

Scope and seniority of the seat. A fractional CHRO sits with the exec team and Board and owns strategy, comp architecture and org design. A fractional Head of People runs day-to-day people operations, hiring process and policy for a smaller team.

Do you work only with fintech and AI companies?

Fintech and AI-native companies are the focus because that is where the principal's operating experience is, but the HR foundations work applies to most venture-backed tech companies from 15 to 400 employees.

Is the work remote?

Yes. Engagements are run remotely for U.S.-based companies, including teams spread across multiple states, with on-site time arranged when it matters.

Next step

Get a fit read and a starting scope within one business day.

HR Foundations Sprint $4,500 fixed · Head of People from $4,000/mo · Fractional CHRO from $8,000/mo.

Start a project

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